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Refund Policy

Effective Date: 24 August , 2024

At Anyleson, customer satisfaction is our priority. To ensure a positive experience, we offer a 7-day refund policy for all our courses. Please read the details below to understand how our refund policy works.

Eligibility for a Refund

1. Refund Window: Refund requests must be made within 7 days of the course purchase date.


2. Course Progress: Refunds are applicable only if you have accessed less than 20% of the course content.


3. Valid Reason: A refund request must be accompanied by a valid reason for dissatisfaction with the course, such as:
   
   
   
   • Technical issues preventing access to the course.
   
   
   • Mismatch between course content and description.
   
   
   
   

Non-Refundable Scenarios

1. Refund requests made after the 7-day refund window.


2. Users who have completed more than 20% of the course content.


3. Refund requests for courses purchased during special promotions or discounts clearly marked as non-refundable.


4. Claims of dissatisfaction without a valid reason or proof of issue.

How to Request a Refund

1. 
   

   Email us at support@anyleson.com with the following details:

   
   
   
   
   • Your full name.
   
   
   • Order ID or transaction reference.
   
   
   • The course name.
   
   
   • Reason for requesting the refund.
   
   
   
   


2. 
   

   Once your request is received, we will:

   
   
   
   
   • Verify your purchase details.
   
   
   • Review your course usage data.
   
   
   • Respond to your request within 3 business days.
   
   
   
   

Refund Process

• Approved refunds will be processed through the original payment method.


• Depending on your payment provider, it may take 5–10 business days for the funds to reflect in your account.

Need Help?

For any questions or clarifications regarding our refund policy, feel free to reach out to our support team at support@anyleson.com.

We value your learning journey and aim to provide high-quality courses. Your feedback helps us improve, so please share any concerns or suggestions you may have.

Thank you for choosing Anyleson!